Privacy Policy

1. INTRODUCTION

This Privacy Policy describes how Corq ("we," "our," or "us") collects, uses, and discloses information when you use our personalized learning platform. We respect your privacy and are committed to protecting your personal information.

2. INFORMATION WE COLLECT

2.1. Personal Information

• Account Information: When you register, we collect your name and email address.
• Profile Information: Any additional information you choose to add to your profile.

2.2. User Content

• Documents: Any documents, notes, or materials you upload to our platform.
• Questions and Answers: Interactions you have with our AI tutoring features.
• Study Data: Information about your learning preferences, study habits, and performance.

2.3. Usage Information

• Log Data: Information about how you use our platform, including access times, pages viewed, and features used.
• Device Information: Information about the device you use to access Corq, including device type, operating system, and browser.

2.4. Cookies and Similar Technologies

We use cookies for authentication purposes. Cookies help us remember your login state and provide a seamless experience.

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide, maintain, and improve our services.
• Create and manage your account.
• Process your payments and subscriptions.
• Personalize your learning experience.
• Respond to your inquiries and provide customer support.
• Send you service-related notifications and updates.
• Analyze usage patterns to enhance our platform.
• Protect against fraudulent, unauthorized, or illegal activity.

4. AI PROCESSING AND DATA RETENTION

4.1. Our platform utilizes various Large Language Models (LLMs) to provide AI-powered features.

4.2. These LLMs follow zero-day retention policies, meaning your interactions with our AI features are not stored beyond what is necessary to provide the service.

4.3. We do not use your data to train our AI models.

4.4. All questions and answers associated with your account are secured and never accessed by other users.

5. DATA SHARING AND DISCLOSURE

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With service providers who help us operate our platform (such as cloud storage providers), subject to confidentiality obligations.
• To comply with applicable laws, regulations, or legal processes.
• To enforce our Terms of Service.
• To protect the rights, property, or safety of Corq, our users, or others.

6. DATA SECURITY

6.1. We implement appropriate technical and organizational measures to protect your personal information.

6.2. User documents and content are securely stored using industry-standard encryption practices.

6.3. Despite our efforts, no security system is impenetrable. We cannot guarantee the security of your information.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information.
• Restricting or objecting to our use of your personal information.
• Requesting a copy of your personal information in a structured, machine-readable format.
• Withdrawing your consent at any time (where processing is based on consent).

To exercise these rights, please contact us using the information provided at the end of this policy.

8. DATA RETENTION

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we may retain certain information as required by law or for legitimate business purposes.

9. CHILDREN'S PRIVACY

Corq is designed for students in grade 11 and beyond. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws. We will take appropriate measures to ensure your information remains protected.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. CONTACT US

If you have any questions about this Privacy Policy, please contact us at: